You are in control of your personal data, and other data you collect using ServicePal.
We take security seriously. Our Servers are hosted in a world class data center that is protected by biometric locks and 24-hour surveillance.
We're here to help and to provide you with the information and tools you need to make good decisions.
What information does ServicePal collect about me?
How does ServicePal use information about me?
Does ServicePal share my data with third parties?
How can I update my personal information?
You are in control of your personal information. We provide you with the tools to control your account information and guidance on how it is used.
Simply access your account or contact us to:
- View and update your account information such as name, email address, phone number and billing address.
- View and update your contact preferences for receiving account and product related messages and marketing communications.
Coming soon for European Union customers! Privacy GDPR & Data Processing Agreement.
Securing your digital identity
Here are the ways we are dedicated to helping you protect your digital identity.
Secure communication channels
We encrypt data provided to us using up to date standards to prevent others from intercepting the information in transit.
We require a unique and valid email address and password for authentication to sign into your account.
Our employees follow best practices and receive training and periodic bulletins regarding good security practices.
Layered approach to security
We protect computer networks and servers using many different layers of security.
- We employ physical protection measures to ensure the safety of our employees and equipment.
- We utilize a combination of software and devices to protect our network from would be intruders.
How you can protect your data
You are in control of your account security. Use good security practices to protect your personal data.
Here are some helpful tips for keeping your password secure:
- Never share your password.
- Do not reuse passwords across internet sites or email accounts.
- Log out of your account when you use a computer you share with other people.
- Many sites provide useful methods for creating strong passwords, including this National Institute for Standards and Technology (NIST) article on 'Easy ways to Build a Better P@$$w0rd.'
We recommend you change your password at least every three (3) months.
We will respond to all requests, inquiries or concerns within thirty (30) days.