Text Messaging (SMS)
Text Messaging, also known as SMS in many countries, allows you to communicate directly with customers and technicians. Text messages are delivered alm...
Tue, 3 Dec, 2019 at 4:51 PM
ServicePal allows you to send automated or ad hoc text messages to technicians. Prerequisites 1. Text Messaging should be setup 2. Users should have m...
Thu, 22 Feb, 2018 at 8:05 AM
ServicePal can send automated and ad hoc text messages to customers. Each of the four automated messages are described below. Appointment confirmation ...
Mon, 8 Jun, 2020 at 11:44 AM
The text messages sent by ServicePal are driven by templates that can be configured by you. Users must have Administrator role to add or modify the temp...
Tue, 3 Dec, 2019 at 6:13 PM
Your customers, and for that matter your technicians, can opt-out of receiving text messages. Typically, customers opt-out when the nature of the message ...
Mon, 26 Feb, 2018 at 7:43 PM